HR & OD support

to managers, entrepreneurs and leaders in third sector and commercial firms

management support

recruitment & developoment tools

management books

What we're about...

60 years of HR and OD experience to civil society organisations and commercial firms available to you in direct support.
60 years experience civil society organisations and commercial firms available to you in management tools.
60 years experience civil society organisations and commercial firms in models and methods published in our management books.

browse our extensive knowledgebase on management substantial book discounts for firms/organisations

So refreshing to have a book where all the research and theory of managing people has been distilled down for you and served up in a practical way that can help managers apply this best practice to real situations.
Robbo, HR Manager, Accreditation firm

In the book, regular reflections ask you to consider your own firm and how you might apply that theory. I found those reflections to be thought-provoking and, in many cases, revealing. I will definitely be a better manager having read this book. Highly recommended.
DanB, Manager, Big 4 consulting firm

Abstract Stressed Face aaron-blanco-tejedor-VBe9zj-JHBs-unsplash

The syndrome we call stress

Written 31st August 2025. 4 min read

Under the syndrome we call ‘stress’, a volunteer finds themselves exhibiting either psychological effects or physiological effects because of one or more stressors. Stress s exacerbated by poor management intervention in each of the management ‘standards'.

Managing volunteer relations

Written 17th June 2025. 6 min read

To help in managing volunteer relations, we build an entity relationship diagram to describe all the relationships in a CSO - and include visionaries, beneficiaries, managers funders, employees and finally and most importantly, volunteers.

Setting volunteer objectives

Written 22nd March 2025. 6 min read

Setting objectives has been researched in various disciplines. Objective setting is generally accepted as an effective tool for maintaining and improving performance. Here we discuss how objective setting is applied to volunteers in a CSO

All knowledgebase pages