People are the lifeblood of every firm. They join, they leave, and in between they have to be managed. Everyone who manages or supervises people has to double as an HR generalist. Line managers need specialist HR support to facilitate the day-to-day management of staff. TimelessTime provides that support helping the manager to achieve business outcomes,operational results and performing staff.
“All of the consultants you’ll talk to are senior management professionals”
HR, OD & Management Support – 24/7
To ask a question and get on-line help subscribers go to our website to initiate an email conversation. All the information about the query is captured centrally and subscribers can review the full discussion at any time.
The progression from question to final conclusion is managed through a service level tracking system assuring subscribers of timely resolution. In all cases we also encourage subscribers to pick up the phone and call us for anything urgent or too complex to write down. There is no limit to the number of questions that might be asked and the service is free to Timeless SUPPORT customers.
Not a current Timeless SUPPORT member? Sign up for free today.
Sign up for your free support
SUPPORT PREMIUM members have access to a database of resources. This includes templates, how-to-charts and other helpful information. Can’t find what’s wanted? No problem – we’ll provide SUPPORT PREMIUM members with bespoke information, or add more generic content to the solutions portal.
Find out how to become a Timeless SUPPORT PREMIUM member and access these resources for as little as £700 per year by emailing us today.
“You access support by phone, by email or via the online knowledge base”
Unlimited HR Advice – anytime, anywhere
In principle, there is no limit to the number of questions raised, or the amount of time we spend on the phone answering your questions or solving your problems.
Support is free forever.
SUPPORT PREMIUM starts from around £58 per month. As a SUPPORT PREMIUM member we build a relationship with you from the outset, visiting you in your workplace, or hosting an online meeting, free of charge, so we understand your business requirements before we discuss any potential solution.
“Basic Support is free – forever!”
Timeless SUPPORT options
What level of support would you like? Make your choice now.
|Pricing||Free||From £700 p.a.|
|Comprehensive audit of HR practices in your firm||√|
|Ask questions of a general nature related to HR and OD||√||√|
|Ask specific questions related to HR and OD concerning individual employees or groups, management and technology||√|
|Access ticket system to revisit questions asked||√||√|
|Receive email response to questions asked||√||√|
|Discuss solutions and proposed actions by telephone with a TimelessTime consultant||√|
|Access template documents and ‘how to’ information and flowcharts||√|
|Multiple users per company||£200 per additional user|
|Fair usage policy||√||√|
|Response time||By end of next business day||Within 4 hours|
|Response day||9:00-17:00 Monday to Friday||24/7|
|Able to be escalated to specific and unique help||By first purchasing SUPPORT PREMIUM||√|
For the annual support fee from just £700 per year TimelessTime will undertake a comprehensive audit of people management practices in your firm. This will be compared to industry benchmarks and will act as a basis for change. Subsequently we will respond to your HR questions by telephone or by email and help you effect such changes as you feel appropriate. In principle there is no limit to the number of questions you can ask or the time you spend on the phone to us. We limit only through a fair usage policy. We build the relationship with you from the outset, visiting you in your workplace free of change. Thereafter you can call us at any time.
Request information about PREMIUM SUPPORT
If you don’t want to wait for us to email you call us today to set up your support!
Just starting out in business? No problem. We can help
If you are a new business just starting out, check out our Timeless STARTUP product to see how we can support you. You’ll get six months complimentary subscription to Timeless SUPPORT PREMIUM as well as foundation documents and workshops with a consultant.
“Your business partner, addressing problems from a position of understanding”
Members Log In
Members can access the Timeless SUPPORT portal here using their login and password. Non-members can try out the system and received one response to a question by clicking the ’Ask an HR, Management or OD Question’ button on the left-hand menu bar on all web site pages.
“Combined HR, OD and management experience of over 100 years”
Use Timeless SUPPORT as a second opinion
If you currently subscribe to an HR helpline, you can use Timeless SUPPORT as a means of developing solutions before you put them to that helpline. SUPPORT is free giving you generic help. SUPPORT PREMIUM provides bespoke help.
Many helplines provide both advice and insurance and hence they advise against any action that will increase risk of a claim. The result is that you only get the benign and low risk solutions. You can use Timeless SUPPORT to develop the full range of solutions from which to select your proposed action.
Why not use Timeless SUPPORT in parallel with your existing HR support service and switch to Timeless SUPPORT PREMIUM when your renewal date comes round?
Sign up for your free Timeless SUPPORT account. Call today.
Get a free second opinion
“UK based. We are not a call centre. We don’t lock you into a contract for years at a time”
You want insurance cover too? No problem.
Some of our clients have expressed an interest in taking out insurance to protect against tribunal claims that might be brought by disgruntled employees. Whilst the chance of success of such claims is low when using qualified HR support, insurance gives peace of mind. In many cases, an extension of the current business insurance is possible to cover such events. This is policy- and insurer-dependent and it is generally a condition of insurance that Timeless SUPPORT or other professional support is in place. TimelessTime is able to arrange Directors and Officers insurance through insurance partners. Call us for further details.
|Standard Terms and Conditions of Sale||Timeless SUPPORT: Product Specification|