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Managing workplace stess

November 11, 2015 @ 7:30 am - 9:30 am

Dignity at Work: bullying and harassment

Stress is probably the single most often cited reason for employee absence from work.  It causes both long and multiple short periods of absence.  Both are highly disruptive.

Stress is defined simply as a negative reaction in a person as a result of aspects of the environment the person is in.  Often employees blame the workload placed upon them by management.  But often family and private life spills over to work and vice versa.  It is often difficult to pinpoint the real stressors. The most common source of stress is an imbalance in the job demands and the resources the person brings to bear – their own competency and their capability considering the tools they use.  A lack of skills, knowledge and tools to do the job combined with low management support and an expectation to still perform is a common cause.

Whilst stress itself is not a medical condition, the physiological and psychological maladies that are linked to stress are.

Medical practitioners have poor ability to help stress sufferers.  Typically a GP will encourage removal of the stressor and hence will sign the sufferer off for several weeks.  This does not help solution.  A more holistic approach is needed.

This presentation gives managers that holistic approach. It discusses a real case of an accountant called upon to be an expert user during a software implementation in an accounts department. It uses this case to exemplify the variables in a complete model of stress management.


November 11, 2015
7:30 am - 9:30 am


Muesli Mafia (Bromley)
The Warren Metropolitan Police Sports Club
Bromley, BR2 7AL United Kingdom

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