- This event has passed.
Achieving Performance: Every Manager’s Holy Grail
March 25, 2015 @ 10:00 am - 4:00 pm
Staff performance: elusive and difficult to understand. Managers sense when it’s missing but can’t always put their finger on where it’s gone and how to get it back. It’s the Holy Grail for all managers. John Berry will explore the tools that managers can employ to set performance targets, measure performance, drive for performance and remedy poor performance.
Performance depends on many things. It depends on motivation. Jobs motivate. Managers motivate. But does money motivate? Performance depends on skills and knowledge. But training is expensive and anyway, staff will just leave? And performance depends on ability and personality. So you can recruit and select for performance. But surely, selection is just ‘gut feel’?
You will leave this seminar with tools to help you on your quest. John is a Chartered Manager with an MBA and an MSc in organisational psychology and thirty years experience in managing people.
Click to download the slides used in this presentation.