Motivation and Performance of Managers & Staff

We all want motivated staff. Without motivation, little positive happens and performance spirals downwards. Motivation describes the energetic forces that individuals muster that determine behaviour at work. It’s related to employee engagement, a hugely desirable trait. But how does a manager engender such positivism in his or her staff?

Achieving Employee Engagement

Engagement is directly linked to what psychologists call a person’s ‘psychological capital’. Engagement is the vigour, dedication and degree of absorption in work. It’s linked to the worker’s ability to get things done, to face the work with optimism, to have hope for the future and to be resilient when things don’t go quite right. Like all capital, both worker and manager need to ‘invest’ to build resources for the future. An employee who is competent, who has had positive experiences in completing past work, who can see goals clearly and who is given the necessary managerial and peer support is likely to be most engaged. Managers need to recruit the right folk and invest in them to get motivated, engaged workers. TimelessTime offers services in recruitment and in staff and management development.

Engagement depends on the leadership given by managers and the culture existing in the firm. TimelessTime is competent in assessing leadership and culture. Change can’t be done without knowing the existing state. And progress can’t be charted without periodic re-assessment.  

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Performance Measurement and Performance Management

Most employees who engage do a good job: they perform. Whilst engagement is complex to measure, performance is more obvious and managers use measures of performance when making everyday management decisions. Performance must be measured against something, like job descriptions and goals and it must be evidenced.  For help with assessing performance and

giving feedback to staff, call TimelessTime.

Some employees will need close management to correct poor performance – the action of placing them under performance management. This involves invoking a published company procedure, not unlike the disciplinary procedure BUT it has a positive bent since it aims to improve, not chastise. Contact TimelessTime for help in setting up and running performance management.

Leadership & Leadership Approach in the Firm

Motivation and performance don't just happen. Managers cause staff to be motivated and to perform and they do this through their own leadership and the culture that they set up in the firm. Leadership approach and culture must be appropriate and differs in each firm.

TimelessTime offers management coaching through its Timeless ONE product to aid managers. It also has extensive experience in leadership and in cultural assessment and offers management consulting to help managers decide on actions to effect the right environment.

There is also much that managers can do themselves but it’s critically important that they implement a robust people management foundation. TimelessTime’s SUPPORT and PROJECT help do this. Without a good foundation, no amount of motivation or leadership will achieve engagement.

TimelessTime has the tools and competence to optimise employee engagement and employee and manager performance.

on 01825 724179 for a free review of your leadership approach and style and the degree to which it is likely to achieve your aims.  Also for a free analysis of employee engagement in your firm.