Tag Archives: gross misconduct
Empower your managers: let them manage
We recently worked with a firm that had a strange management structure. We were asked to suggest corrective action when the incidence of disciplinary and grievance went sky-high.
The firm employed Regional Managers each responsible for several centres geographically spread across the UK. Each centre was managed by a Centre Manager. In any situation where the Centre Manager needed to exert his or her authority, the effect was diluted because Centre Managers were not allowed to discipline the staff under them. Only Regional Managers could discipline. Any appeals were heard by the Director, the Regional Managers’ boss.
